Privacy Policy

Last updated: June 16, 2026

This Privacy Policy explains how WP Supervision (“we,” “us,” “our”) collects, uses, and protects information when you use our Website (https://wpsupervision.com/) and services. Our services are intended for clients outside the European Union, the European Economic Area (EU/EEA), and the United Kingdom.

1. Information We Collect

Account information — your name, email address, and login credentials for your WP Supervision client account.
Billing information — processed securely by our payment provider (we do not store full payment card details ourselves).
Website access information — WordPress admin/login access you provide so we can perform maintenance.
Site data — data related to your website that is necessary to deliver maintenance, backups, and support.
Website usage data — information collected automatically when you visit our Website (see Cookies & Analytics).

2. How We Use Your Information

Provide, maintain, and support your website;
Process payments and manage your subscription;
Communicate with you about your account, support tickets, and service;
Send service-related and, where permitted, marketing communications;
Improve and secure our Website and Service.

3. Service Providers

We share information only as necessary to deliver the Service, with:

A third-party WordPress management and backup platform, used to perform updates, backups, security monitoring, and to store your site backups securely.
Paddle — our payment processor and merchant of record, which handles billing and payment data.

We do not sell your personal information.

4. Data Storage

Your website backups and site data are stored securely via our third-party WordPress management platform. We retain account and billing information for as long as your account is active and as required for legal, tax, or accounting purposes.

5. Cookies & Analytics

Our Website uses cookies and analytics tools to understand how visitors use the site and to improve our content and services. We may also use social media and video platforms to promote our services, which may set their own cookies when you interact with that content. You can control cookies through your browser settings.

6. Marketing Communications

With your consent or where otherwise permitted by law, we may send newsletters or promotional emails. You can opt out at any time via the unsubscribe link. Service-related communications (billing or support) are not promotional and cannot be opted out of while you hold an active account.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal information, and to opt out of marketing communications. To exercise these rights, please use the contact form on our Website.

8. Data Security

We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Service is not directed to individuals under 18, and we do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest revision.

11. Contact

For any privacy-related questions or requests, please use the contact form on our Website at https://wpsupervision.com/.